Privacy & Cookie Policy

Who we are

This website is operated by Cairn Financial Advisers LLP ("Cairn", "we", "us"), 107 Cheapside, London EC2V 6DN. Cairn is the data controller for personal information collected through this website. Questions about this policy can be sent to info@cairnfin.com.

Information we collect

Contact form: when you send an enquiry we collect the details you provide - your name, company, email address, phone number and message.

aiRover assistant: questions you ask aiRover, and its answers, are recorded so we can check the accuracy of answers and improve the website. Please do not include personal or confidential information in your questions.

We do not use the website to collect any other personal information.

How we use it

We use enquiry details solely to respond to you and to manage any resulting relationship. Our lawful basis is our legitimate interest in responding to enquiries, or taking steps at your request before entering into a contract. We do not sell your information or use it for unsolicited marketing.

Sharing and storage

Information is held securely by our website hosting and email service providers, who process it only on our instructions. We may disclose information where required by law or by our regulators.

We keep enquiries only for as long as necessary to deal with them and to meet our legal and regulatory obligations.

Your rights

Under UK data protection law you may request access to, correction or deletion of your personal information, or object to its use. To do so, email info@cairnfin.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website does not use advertising, tracking or third-party analytics cookies. It stores a small preference in your browser (for example, whether you prefer the tile or list view on the Clients page). This is strictly necessary to remember your choice, contains no personal information, and can be cleared at any time through your browser settings.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.